Roadmap

Where SamTechy is Headed

Our product roadmap for 2026. Features and timelines may shift based on user feedback and priorities.

In Progress

Full-featured iOS app with Face ID authentication, push notifications, and all ticket management capabilities.

Browser-based admin dashboard with real-time ticket monitoring, team analytics, and bulk operations.

Custom report builder, scheduled email reports, and region-wise performance breakdowns.

Planned

Smart auto-assignment of engineers based on location, expertise, workload, and historical performance.

Connect SamTechy with Tally, Zoho, QuickBooks, and other accounting/ERP systems via API.

Ticket updates and alerts delivered via WhatsApp in addition to push notifications.

Exploring

Enterprise security audit and SOC 2 Type II certification for regulated industries.

Hindi, Marathi, Tamil, and other regional language support across all platforms.