Revolutionize Your
Field Service Operations
SamTechy brings your engineers, tickets, clients, and machines under one roof. Real-time tracking, smart notifications, and powerful analytics — all in your pocket.
Built for Modern Service Teams
Every feature designed to reduce admin overhead and let your engineers focus on what they do best — fixing things.
Smart Ticket Management
Create, assign, and track service tickets in real time. Automatic engineer notifications on every update.
Multi-Role Access
Admin, Dealer, Engineer, and Client — each with tailored dashboards and permissions.
Machine Tracking
Maintain a complete digital record of every machine — model, serial, warranty, and full service history.
Powerful Analytics
Export reports as Excel or PDF. Track engineer performance, ticket trends, and revenue at a glance.
Push Notifications
Instant FCM push notifications keep every team member in the loop — zero delays, zero missed updates.
Enterprise Security
Org-level data isolation, 2-hour session timeouts, and real-time org_id verification on every request.
Engineer Dispatch
Assign engineers by region, track job status, and manage installation requests effortlessly.
Mobile-First App
Built with Flutter — smooth, fast, and fully offline-capable. Works on Android and iOS.
AMC & Reward Schemes
Configure AMC contracts and engineer reward schemes. Automate payouts and service renewals.
OTP Login
Passwordless sign-in via 4-digit OTP email codes. Dealers use phone + password authentication.
Custom Workflows
Set up approval flows for installation requests. Engineers submit, admins approve — fully automated.
Multi-Org Platform
One platform, infinite organizations. Complete data isolation between orgs with admin oversight.
Up and Running in 4 Simple Steps
No complex setup. No IT team needed. Be live within a day.
Set Up Your Organisation
Create your org, invite admins and dealers. Role-based accounts are provisioned instantly with OTP or password login.
Onboard Engineers & Clients
Dealers add clients directly. Engineers submit installation requests for admin approval. Machine records are created automatically.
Manage Tickets in Real Time
Raise service tickets, assign engineers, set priorities, and track progress — with push notifications at every stage.
Analyse & Export
Generate Excel or PDF reports for any time range. Monitor engineer performance, ticket resolution rates, and client satisfaction.
One Platform, Every Role
Each user sees exactly what they need — nothing more, nothing less.
Get Your Files
Enter your download code to access your files. Codes are provided by the SamTechy team.
Let's Build Something Together
Ready to transform your field service operations? Our team is here to help you get started.