Product updates, industry insights, and engineering deep dives from the SamTechy team.
After months of development, we're thrilled to release SamTechy v2.0 with dealer login, expense management, AMC tracking, reward schemes, and a stunning new UI across all platforms.
Manual ticket management via phone calls and WhatsApp leads to missed assignments, delayed resolutions, and frustrated customers. Here's how real-time tracking changes everything.
When your dealer, client, machine, and ticket data are all linked, every stakeholder gets the full picture. We explain SamTechy's 360-degree visibility model.
From smart engineer dispatch to push notifications and priority flagging, these strategies helped our users cut resolution time by up to 40%.
Field engineers don't always have connectivity. Our local caching strategy ensures they can view tickets, update status, and sync when back online.